Scultura Guarantee Policy

 

Welcome to the Scultura Guarantee — a unique offer designed to give our customers confidence in their purchase and satisfaction with the results. This policy outlines the conditions under which the Scultura Guarantee is applicable, ensuring transparency and understanding between Sculturaand our valued customers.

 

Eligibility for the Scultura Guarantee

 

To be eligible for the Scultura Guarantee, customers are required to use the Scultura™ Kit consistently for a period of 90 days. The effectiveness of our products depends on regular use according to the instructions.

 

Documentation Requirement

 

To qualify for a refund under the Scultura Guarantee, customers must document their usage process through weekly photo submissions. This documentation is essential for the following purposes:

• To verify consistent use of the Scultura™ Kit.

• To monitor the progress and results of product use over the specified period.

 

Submission Guidelines

 

Customers must send an email weekly to support@scultura.com, attaching a photo that shows the condition of the treated area. In the email, customers should also specify the frequency of using the Scultura™ Kit throughout the week.

 

Refund Process

 

If, after 90 days of consistent use and proper documentation, a customer feels they have not achieved the expected results, they may request a refund.

Refund requests should be submitted via email to support@scultura.com, including a brief explanation and any relevant documentation.

The Scultura team will review the request to ensure it complies with our policy requirements.

 

Conditions Where Refunds Are Not Applicable

• If a customer fails to provide weekly photographic documentation of their usage, as outlined in this policy.

• If there is insufficient evidence of regular use of the Scultura™ Kit according to the instructions.

 

Additional Information

 

The Scultura Guarantee applies only to purchases made directly through official Scultura channels.

This policy is designed to foster transparent and trusting relationships between Scultura and our customers. We believe in the effectiveness of our products and value customer satisfaction.

 

Conclusion

 

The Scultura Guarantee by Scultura is a testament to our confidence in the quality and effectiveness of our products. By adhering to the guidelines and documentation requirements outlined in this policy, customers can engage with our products risk-free. Scultura is committed to providing exceptional customer service and ensuring that all eligible customers can take advantage of the Scultura Guarantee should they need it.